Our philosophy is that in order to succeed and ensure the highest level of commitment in all our endeavors, we must partner with our clients and technology providers. Partnering means that we know our suppliers, we know our team and we work to ensure everyone meets their goals. With Mint Legal, you will get a partner-one that will be responsive, flexible, and adaptive to your needs.
- Responsiveness. Too often we have to deal with companies that are so big that you feel like a number. Your problems and issues are not addressed with empathy or focus but with a template, a script or a bump in the line. Mint ensures you deal with the same person from beginning to end of your project. We listen to and think through your problems and offer custom solutions. Not packaged “solutions” based on what has been done before for other clients.
- Flexibility. We understand the requirements of discovery requests but also understand that discovery is highly dynamic and things can change overnight. We are flexible enough to flow with your changing needs. This means that you can expect our support on weekends, late nights, and holidays, whenever you need it to meet your goals.
- Adaptability. Mint has the ability to grow or shrink or handle variable workloads. We can easily add hardware or software to the project as needed. We can scale back or scale up review database licenses. We can add a review team in our secured Miami facility to assist with the review.